Program Chair(s)

Pamela Chapman

Legal Educator & Consultant


SOAR logo

As the administrative justice sector grows and evolves, the ‘traditional’ adjudicator role is changing.

An increasing number of boards, tribunals and agencies are requiring their adjudicators to step into the role of mediator. For even the most senior professional, this is a different skill set that must be learned and practiced.

Learn to shift your adjudicative mindset to efficiently resolve issues and cases before you. 

Mediation for Adjudicators is designed to deal with the unique challenges faced by adjudicators who also mediate, before or during a hearing. You will gain confidence and improve effectiveness when dealing with conflict in a hearing, as well as in formal mediation.

What You’ll Learn

Learn how to analyze and diagnose the causes of conflict and options to manage and intervene in conflict effectively

Understand facilitative and evaluative approaches and techniques to support effective negotiation

Learn how to generate options, explore issues and develop a framework for mediation, including how to guide parties to identify common interests

Refine key communication skills, including active listening, framing and reframing

Explore the risks of mediation, “mediation-adjudication”, and consider best practices for transitioning between roles

Analyze the mediation theory: interest-based conflict resolution and other recommended approaches

Examine and practice key tools: opening remarks, mediation agreements and settlement agreements

Understand your professional responsibilities in this role, and how to navigate confidential and ethical dilemmas

Who Should Attend

Graduates of the SOAR/OsgoodePD Certificate in Adjudication

Those with two or more years of full-time experience as an adjudicator, OR an equivalent amount of experience as a part-time adjudicator

Senior tribunal staff, such as counsel, who work closely with adjudicators and would benefit from advanced training in adjudication

Build to Certificate

Completion of this program counts towards the


Program Director

Pamela Chapman

Legal Educator & Consultant

Guest Faculty

Shannon Moldaver M.A. LL.B., LL.M. (ADR)

Shannon Moldaver Dispute Resolution Inc.


Oct 4, 2023

$695 + HST


Oct 4, 2023
9:00 a.m – 4:30 p.m (ET)

Printable registration form

If a downloadable form is required, please contact

“Is financial assistance or funding available?”

As law evolves, we know how important it is to stay up to date. We also understand the financial implications of continuously upgrading your professional skills and knowledge. For more information on available options, including Job Grants, OSAP, please visit:

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CPD and Accreditation

OsgoodePD is an accredited provider with the LSO, the Law Society of BC and NY CLE Board. Select your location to view the eligible hours you may claim.

CPD Hours
Contact us for inquiries about other provinces.
Substantive3h 30m
Total6h 30m

Are you reporting hours from a previous date?

View our CPD & Accreditation page to see previously calculated hours for this course.

You may also be interested in…

Deeper Learning Opportunities

The Osgoode Certificate

Stay competitive with deep dives into the most critical issues in law. Taught by leading experts and designed for flexible learning, choose from multi-day programs or take courses at your own pace to build towards a certificate.


Nurturing a Mindset for Next Level Adjudication: The Advanced Certificate in Adjudication


Adjudication for Administrative Agencies, Boards and Tribunals


Private: Adjudication for Administrative Agencies, Boards and Tribunals – Online, Blended

Single Course Enrollment

Do you have an LLB/JD? Consider taking a single LLM course for deeper learning in a specific area of practice – all credits will apply towards a Professional LLM.

Frequently Asked Questions

Client and Technical Support

Have questions? Get advice in person, by email or over the phone.

Program content questions

Gail Geronimo, Program Lawyer

Online Technical Requirements

To ensure you do not encounter any issues that will impact or limit your learning experience, please review the following information.