Program Chair(s)

Pamela Chapman

Legal Educator & Consultant


SOAR logo

Adjudicating in a way that is culturally competent is a sophisticated skill requiring thought and consideration.

Over the course of one day, you will learn current best practices and participate in challenging fact scenarios and role plays.

Developed using a reflective template designed to encourage a systematic approach to questioning our assumptions and improving our cultural competence.

What You’ll Learn

Learn how to analyze and diagnose the causes of conflict and options to manage and intervene in conflict effectively

Understand the key elements of cultural competence: knowledge, skills and attitude

Evaluate the role of implicit bias, power and privilege in the hearing room

Discuss how to create an inclusive and accessible hearing environment

Dealing with complex accommodation issues during the hearing, including accommodating disability-related needs

Who Should Attend

Graduates of the SOAR/OsgoodePD Certificate in Adjudication

Those with two or more years of full-time experience as an adjudicator, OR an equivalent amount of experience as a part-time adjudicator

Senior tribunal staff, such as counsel, who work closely with adjudicators and would benefit from advanced training in adjudication

Build to Certificate

Completion of this program counts towards the


Program Director

Pamela Chapman

Legal Educator & Consultant

Guest Faculty

Juliet Chang Knapton

Advocate in Residence, University of Ottawa Faculty of Law; Chair, Roundtable of Legal Diversity Associations (RODA)


Nov 1, 2023

$695 + HST


Nov 1, 2023
9:00 a.m – 4:00 p.m (ET)

Printable registration form

If a downloadable form is required, please contact

“Is financial assistance or funding available?”

As law evolves, we know how important it is to stay up to date. We also understand the financial implications of continuously upgrading your professional skills and knowledge. For more information on available options, including Job Grants, OSAP, please visit:

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CPD and Accreditation

OsgoodePD is an accredited provider with the LSO, the Law Society of BC and NY CLE Board. Select your location to view the eligible hours you may claim.

CPD Hours
Contact us for inquiries about other provinces.
EDI5h 45m
Total6h 30m CPD

Are you reporting hours from a previous date?

View our CPD & Accreditation page to see previously calculated hours for this course.

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Deeper Learning Opportunities

The Osgoode Certificate

Stay competitive with deep dives into the most critical issues in law. Taught by leading experts and designed for flexible learning, choose from multi-day programs or take courses at your own pace to build towards a certificate.


Nurturing a Mindset for Next Level Adjudication: The Advanced Certificate in Adjudication


Adjudication for Administrative Agencies, Boards and Tribunals


Private: Adjudication for Administrative Agencies, Boards and Tribunals – Online, Blended

Single Course Enrollment

Do you have an LLB/JD? Consider taking a single LLM course for deeper learning in a specific area of practice – all credits will apply towards a Professional LLM.

Frequently Asked Questions

Client and Technical Support

Have questions? Get advice in person, by email or over the phone.

Program content questions

Gail Geronimo, Program Lawyer

Online Technical Requirements

To ensure you do not encounter any issues that will impact or limit your learning experience, please review the following information.