Advanced Conflict Resolution Workshop

This course will examine ways of addressing disputes and conflict in complex settings, through several lenses. After briefly reviewing interest-based and problem-solving approaches, participants will explore identity- and value-based influences and learn about the concept of “framing” as a theoretical and practical underpinning for structuring resolution processes. Advanced mediation models and techniques will be settings, through several lenses. After briefly reviewing interest-based and problem-solving approaches, participants will explore identity- and value-based influences and learn about the concept of “framing” as a theoretical and practical underpinning for structuring resolution processes. Advanced mediation models and techniques will be considered and participants will explore, through critical thinking and hands-on exercises, what works for them in a practical sense. The course extends the analysis from the paradigmatic private two-party dispute to the multi-party setting in which both private and public actors may be involved. This requires looking at such things as how coalitions form and dissolve, and the implications that has for managing resolution processes. Using an interactive approach, participants in the course will rotate through the various roles in a negotiation or mediation: client, dispute resolution advocate, and mediator/facilitator.